The cheerful staff at The Pier's Concierge Center performs the following:

• The Pier's Concierge Center opened July 1, 2006, under the management of Urban Retail Properties Co. Formerly operated as the Information Center for the St. Petersburg Area Chamber of Commerce, the Concierge Center has a whole NEW look and service attached to its operation. Stop by and say hello to Chef Concierge, Nancy Gilson, and her able TEAM, consisting of Patricia, Patti and Ellen. The cheerful staff performs the following:
• Greets visitors with a smile and a warm welcome.
• Can arrange a tour for groups based on need.  Check out the tab under Promotions & Tour Packages for more info.
• Offers information pertaining to The Pier shops, boutiques, galleries, restaurants and outdoor adventure.
• Offers information pertaining to area accommodations, attractions and more - complete with a map and directions to get you there.
• Answers questions about The Pier, the City of St. Petersburg, Pinellas County and Tampa Bay.
• Shares menus from the four sit-down restaurants in The Pier.
• Shares information on available land and water tours at The Pier.
• Hands out event calendars for upcoming happenings at The Pier.
• Makes change for the City's Downtown Looper - only a quarter for a 25 minute tour of the City - and other needs.
• Renting FREE wheelchairs upon request. You will be required to leave either a driver's license or your car keys, which will be returned to you when you return the wheelchair.
• Sells tickets to the Ghost Tours in downtown St. Petersburg, as well as a copy of the book on ghostly sightings in the City.
• Operational hours of The Pier's Concierge Center are Monday-Friday from 10:30 a.m. until 9:30 p.m., Saturdays from 10:00 a.m. until 9:30 a.m. and on Sundays from 11:00 a.m. until 6:00 p.m.